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ABOUT US
Below are some of are common questions about orders
What makes Essenz supplements different from other brands?
Essenz isn’t just another supplement—it’s the pinnacle of health and wellness. Our pharmacist-formulated blends use only the finest ingredients, merging nature and science.
Are Essenz supplements made for daily use?
Absolutely. Our products are designed to keep up with the most demanding lifestyles. Engineered for those who expect the best, you can trust Essenz to deliver peak performance every day. Always check induvidial product dosage on the back of the package or on their respective product pages online.
Where are Essenz supplements created?
Essenz is proudly crafted in New Zealand, home to the purest, most pristine resources on Earth. Every product is formulated to the highest global standards because we don’t settle for less—neither should you.
What certifications back Essenz?
Essenz doesn’t just meet standards—we set them. With GMP, RMP, and HACCP certifications, our products are unmatched in quality, purity, and safety.
How should I store my Essenz supplements?
These premium products deserve the best care. Store them in a cool, dry place below 30 degrees celsius to ensure they remain as perfect as the day you received them.
Do Essenz supplements contain fillers or artificial additives?
We don’t believe in shortcuts. Essenz products are pure, potent, and free from unnecessary fillers. What you get is nothing but the best, because you deserve nothing less.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
How much does shipping cost?
Nothing. At Essenz, we believe that premium health deserves premium service, which means free worldwide shipping, always.
How fast can I expect my order to arrive?
For New Zealand customers, expect your Essenz delivery within 2–5 business days. International orders? We deliver within 5–15 business days, ensuring perfection reaches you, wherever you are.
What if my package is delayed or damaged?
We don’t do delays. But if something out of our control happens, or your product arrives damaged, we’ll make it right with a full refund or replacement.
What is your return policy?
We offer a 60-day return policy for products in their original condition. Not satisfied? Simply return it, and for New Zealand customers, we’ll even cover the return shipping. International returns will be advised based on location.
